Shipping policy
Shipping Policy
Thank you for supporting MagiGamer! All our items are handmade and custom‑made just for you, so we’ve put together clear, friendly shipping information for your reference.
Production Time
Since every product is custom-made, it typically takes 1–2 business weeks to complete production before we can arrange shipment.
We greatly appreciate your patience as we carefully craft your order to ensure the best quality.
We greatly appreciate your patience as we carefully craft your order to ensure the best quality.
Shipping Time & Delivery
Once your order is shipped, delivery generally takes 5–20 business days, depending on your location and local shipping conditions.
Delivery times are estimates and may be slightly affected by peak seasons, customs processing, or regional logistics efficiency.
Delivery times are estimates and may be slightly affected by peak seasons, customs processing, or regional logistics efficiency.
Order Updates & Tracking
Once your package is dispatched, we will send you a shipping confirmation with tracking information so you can follow its journey.
Delays
We do our best to ship on schedule, but we cannot guarantee exact arrival dates. If significant delays occur, we will proactively reach out to update you.
Shipping Responsibility
After the package is handed to the shipping carrier, the risk of loss or damage transfers to the carrier. We will assist you with inquiries, but we are not responsible for delays or damage caused by the carrier, customs, or events beyond our control.
If you have any questions about your order status or shipping, feel free to contact us at any time at fjy.fanny@gmail.com.